Description
Course Name: Skill Certificate in Banking Operations
Course Id: SCBO/Q0001.
Eligibility: Graduate or Equivalent.
Objective: A Skill Certificate in Banking Operations is a specialized course that provides students with the foundational knowledge and practical skills needed for a career in the banking and financial services industry. This program typically covers the principles of banking operations, financial products and services, regulations, customer service, and financial management. The diploma is designed to prepare students for various roles in the banking sector, equipping them with the skills required to work in banking institutions, financial firms, and related organizations.
Duration: Three Month.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Banking System: History and evolution of banking, Functions of banks, Types of banks and their roles, RBI and its regulatory functions, Scheduled vs. non-scheduled banks, Commercial banks vs. cooperative banks, Banking terms and definitions, Structure of Indian banking system, Role of banking in economic development, Recent trends in Indian banking.
Banking Products and Services: Types of bank accounts (SB, CA, FD, RD), Loans and advances, Debit and credit cards, Cheques and demand drafts, Digital banking services, ATM and POS systems, Mobile and internet banking, NEFT, RTGS, and IMPS services, Bancassurance and mutual funds, Customer grievance redressal mechanisms
Banking Operations and Processes: Account opening and KYC process, Cash handling and teller operations, Passbook and statement issuance, Clearing and settlement process, Fund transfer procedures, Safe deposit lockers, Foreign exchange services basics, Reconciliation of accounts, Record keeping and documentation, Compliance and audit basics.
Regulatory Framework and Risk Management: Banking Regulation Act, RBI Act, Negotiable Instruments Act, Prevention of Money Laundering Act (PMLA), Basel norms and capital adequacy, Types of banking risks, Risk mitigation and control measures, Role of compliance officers, Cybersecurity in banking, Fraud detection and prevention.
Financial Literacy and Customer Handling: Understanding financial products, Importance of financial inclusion, Credit rating and CIBIL score, Financial planning basics, Soft skills for bankers, Customer service etiquette, Handling difficult customers, Sales and cross-selling techniques, Building customer relationships, Banking ethics and code of conduct.
Practical Training and Career Preparation: Simulated banking environment training, Document verification practice, Real-time KYC processing, Preparing reports and statements, Cash counter mock operations, Group discussions and interview preparation, Resume writing for banking jobs, Introduction to Core Banking System (CBS), Case studies in banking operations, Final assessment and certification.
job Opportunities after completion of Skill Certificate in Banking Operations course:
After successfully completing a Skill Certificate in Banking Operations, graduates can pursue a wide range of career opportunities in the banking and financial services sector. The banking industry in India is a cornerstone of the economy, with numerous public sector, private sector, and foreign banks, as well as non-banking financial companies (NBFCs) and fintech firms, offering diverse roles to professionals in the field.
Here are the career options for Skill Certificate in Banking Operations graduates in India, along with their salary range:
1. Bank Clerk
- Role: Bank Clerks handle customer service, account management, and administrative tasks in the bank. They are the first point of contact for customers and assist with various banking transactions, such as deposits, withdrawals, and account inquiries.
- Salary Range: ₹2,00,000 – ₹4,00,000 per annum (depending on the bank and location). Entry-level roles in public sector banks may offer salaries between ₹20,000 to ₹30,000 per month.
2. Bank Probationary Officer (PO)
- Role: A Bank PO is a management-level role that involves overseeing various banking operations, managing customer relationships, handling loans, and guiding junior staff. The role offers a strong career path for growth in the banking sector.
- Salary Range: ₹6,00,000 – ₹12,00,000 per annum (depending on the bank and location). The salary can range from ₹40,000 to ₹70,000 per month, with higher allowances and bonuses.
3. Relationship Manager
- Role: Relationship Managers manage the relationship with customers, especially high-net-worth individuals (HNWIs) or businesses. They offer financial advice, help with investments, and provide banking products tailored to the client’s needs.
- Salary Range: ₹4,00,000 – ₹10,00,000 per annum (depending on experience and the bank). Salaries can range from ₹30,000 to ₹80,000 per month, with performance-based bonuses.
4. Loan Officer
- Role: Loan Officers assess loan applications, verify financial data, and make lending decisions. They may work in retail banking or commercial banking, managing personal, business, and home loans.
- Salary Range: ₹3,50,000 – ₹8,00,000 per annum (depending on the company and experience). Entry-level salary ranges from ₹25,000 to ₹50,000 per month.
5. Credit Analyst
- Role: Credit Analysts evaluate the creditworthiness of potential borrowers by analyzing financial statements, credit history, and market conditions. They play a key role in loan approvals and managing the bank’s credit risk.
- Salary Range: ₹4,00,000 – ₹10,00,000 per annum (depending on experience, bank, and sector). Entry-level positions typically pay ₹30,000 to ₹50,000 per month.
6. Operations Manager (Banking Operations)
- Role: Operations Managers in banking handle internal banking processes, ensuring that transactions, accounting, and compliance functions are running smoothly. They ensure that banking operations are efficient and cost-effective.
- Salary Range: ₹5,00,000 – ₹12,00,000 per annum (depending on experience and location). The salary for operations roles ranges from ₹40,000 to ₹80,000 per month, with potential for bonuses.
7. Risk Management Officer
- Role: Risk Management Officers identify, analyze, and mitigate risks in banking operations, especially financial, operational, and credit risks. They ensure that the bank complies with regulations and safeguards its assets.
- Salary Range: ₹6,00,000 – ₹15,00,000 per annum (depending on experience and the scale of the bank). Salaries can range from ₹50,000 to ₹1,00,000 per month.
8. Investment Banker
- Role: Investment Bankers work with clients, including corporations and governments, on raising capital, mergers and acquisitions, and financial advisory services. They analyze financial markets, create investment strategies, and help in wealth management.
- Salary Range: ₹8,00,000 – ₹25,00,000 per annum (depending on experience, firm, and location). For entry-level positions, salaries start from ₹50,000 to ₹1,00,000 per month, with bonuses based on performance.
9. Branch Manager
- Role: A Branch Manager is responsible for the day-to-day functioning of a bank branch, including managing customer service, sales, operations, staff, and financial performance. They also handle the hiring and training of new employees and manage branch compliance.
- Salary Range: ₹6,00,000 – ₹18,00,000 per annum (depending on the size of the branch, location, and bank). Salaries typically range from ₹50,000 to ₹1,20,000 per month, with performance bonuses.
10. Banking Sales Executive
- Role: Banking Sales Executives promote banking products such as loans, insurance, credit cards, and investment options. They are responsible for generating leads, closing sales, and meeting sales targets.
- Salary Range: ₹3,00,000 – ₹8,00,000 per annum (depending on the bank and sales performance). Salaries range from ₹25,000 to ₹50,000 per month, with additional commissions based on sales.
11. Financial Analyst
- Role: Financial Analysts in banking assess financial performance, prepare financial reports, analyze market trends, and help in investment decisions. They work closely with the bank’s senior management to guide strategic decisions.
- Salary Range: ₹5,00,000 – ₹12,00,000 per annum (depending on experience and location). Entry-level salaries typically range from ₹30,000 to ₹60,000 per month.
12. Treasury Manager
- Role: Treasury Managers handle the bank’s investments, cash flow, and financial assets. They manage liquidity, financial risks, and funding, ensuring that the bank maintains a stable financial position.
- Salary Range: ₹7,00,000 – ₹20,00,000 per annum (depending on experience and the bank). Entry-level salaries typically range from ₹50,000 to ₹1,00,000 per month.
13. Wealth Manager/Private Banker
- Role: Wealth Managers offer personalized financial advice to high-net-worth individuals (HNWI). They manage clients’ investment portfolios, recommend asset allocation strategies, and handle retirement and estate planning.
- Salary Range: ₹7,00,000 – ₹20,00,000 per annum (depending on experience and portfolio size). Wealth managers can earn commissions on the assets they manage, which can significantly increase their earnings.
14. Compliance Officer
- Role: Compliance Officers ensure that the bank adheres to regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) norms. They audit banking transactions and ensure that the bank follows legal and ethical standards.
- Salary Range: ₹5,00,000 – ₹12,00,000 per annum (depending on experience and the organization). Salaries typically range from ₹40,000 to ₹80,000 per month.
15. Digital Banking Specialist
- Role: Digital Banking Specialists help banks adopt and implement digital banking solutions, such as online banking, mobile apps, and digital payment systems. They play a key role in transforming traditional banking models to digital-first solutions.
- Salary Range: ₹6,00,000 – ₹15,00,000 per annum (depending on experience and expertise in digital banking). Salaries range from ₹40,000 to ₹80,000 per month.
Key Factors Influencing Salary:
- Location: Salaries in metro cities like Mumbai, Delhi, Bangalore, Chennai, and Hyderabad tend to be higher due to the concentration of major banks and financial institutions.
- Experience: Entry-level positions offer lower salaries, but professionals with more experience, especially those with expertise in areas like investment banking, risk management, and wealth management, can earn significantly more.
- Type of Bank: Public sector banks, private sector banks, and multinational banks tend to offer different salary packages. MNCs or top private banks (e.g., ICICI Bank, HDFC Bank, Kotak Mahindra Bank) typically pay higher salaries and offer better benefits.
- Role and Responsibility: Senior positions like Branch Managers, Relationship Managers, or Investment Bankers command higher salaries due to the increased level of responsibility, expertise, and client interaction.
Conclusion:
Graduates with a Skill Certificate in Banking Operations can explore numerous career paths within the banking and financial services sector. Whether you’re interested in operations, risk management, sales, or investment banking, there are abundant opportunities. The banking sector in India continues to grow, driven by advancements in digital banking, fintech, and financial inclusion initiatives, making it a great career choice with strong growth prospects and competitive salaries. Continuous learning and staying updated with banking regulations and technology can significantly enhance career progression and salary potential in this field.