Description
Course Name: Diploma in Office Practice Management
Course Id: DOPM/Q1001.
Education Qualification: 12th Pass.
Duration: 370 Hrs.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will receive Study Material on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Diploma in Office Practice Management
Introduction to Management
Introduction to Management – Meaning – Definition – Importance – Nature and Scope of Management – Art or Science – Management and Administration Functions – Levels of Management – Contributions by F.W. Taylor and Henri Fayal, Planning – Nature, Importance Characteristics – Steps in Planning – type of planning – components – MBO – Policies – Procedures and Methods – Nature and Types of Policies, Direction – Nature and Purpose – Importance of Direction – Written vs. Oral Directives – Techniques of Direction. Motivation – Significance – Theories of Motivation (Maslow’s and McGregor’s) Communication process – Types – Barriers – Effective Communication – Leadership – Significance – Styles of leadership: Autocratic, Democratic, Bureaucratic, coercive, Transactional, Transformational and Laissez-faire, Concept of management, nature of management, functions of management, process of management, managerial skills, levels and types of managements, evolution of management thoughts. Meaning and Importance of controlling – Relationship between Planning and Controlling – Control Process – Characteristics of Good control System, Co-ordination – Need – Type and Techniques Problems in Coordination – Impact of Coordination Requisites for excellent Co-ordination.
Management Principles and Applications
Nature and Significance of Management Managerial Skills and Roles of Managers Evolution of Management Thought, Managerial Planning Management by Objectives Decision Making, Principles of Organizing: Organizing Principles Delegation of Authority and Responsibility Centralization and Decentralization, Directing, Controlling & Recent Trends: Direction: Motivation, Communication and Leadership Controlling Tools and Techniques Recent Trends in Management, Planning – Nature, Importance Characteristics – Steps in Planning – type of planning – components – MBO – Policies – Procedures and Methods – Nature and Types of Policies.
Office Management
Introduction to Office Management: Modern Office: An Overview Modern Office Functions Office Accommodation and Environment, Record Maintenance, Correspondence & Mail Services: Office Correspondence and Mail Services, Record Maintenance/ Management, Office Maintenance and Stationary: Office Machines and Equipments, Office Stationary and Supplies, Office Supervision and Control: Characteristics of Supervisor and His Role Functions of Supervisor Controlling Tools & Techniques of Supervision, Direction – Nature and Purpose – Importance of Direction – Written vs. Oral Directives – Techniques of Direction Motivation – Significance – Theories of Motivation.
Communication and Soft Skills
Essentials of Communication: Introduction to Business Communication, Business Communication Process, Business Communication and Presentations: Oral and Written Communication Business Presentations, Etiquettes and Body Language: Introduction to Business Etiquettes Classification of Business Etiquettes Body Language, Resume Writing and Interview Skills: Preparing C.V. / Resume Unit – Interview Skills and Techniques, Introducing soft skills and effective communication, Behavioral Skills, Stress Management, E-office management, tools and tactics, Mailing services and Internet skilling.
Management Accounting
Management Accounting – Meaning – Definitions – Nature – Scope – Objectives – Functions – Tools and techniques – Limitations. Financial statements – Meaning – Types – Techniques or tools of financial Analysis – Comparative Statements – Trend Analysis – Common size statements (Simple problems), Introduction – Meaning – Nature – Limitations – Classifications of Ratios – Analysis of short term financial position – Analysis of long-term financial position, Meaning – Flow of Funds – Meaning & Concept of Funds flow statement – Limitations – Schedule of changes in working capital – Funds from operation – Procedure of preparing Funds flow statement (Simple problems on Funds flow and working capital).
Accounting and Finance
Introduction to Finance: Introduction to Finance Basic Terminologies of Finance Principles of Finance, Introduction to Accounting: Sources of Finance Basic Terminologies of Accounting Principles of Accounting, Financial Accounting: Financial Accounting & its Applications Preparation of Financial Statements Depreciation Methods and Techniques, Financial Analysis: Financial Statements Analysis Ratio Analysis and Trend Analysis Comparative and Common Size Statement, Partnership Accounting: Partnership: An Introduction Appropriation of Profits Admission of a Partner, Company Accounts: Company: An Introduction Issue of Shares Forfeiture of share.