Description
Course Name: Diploma in Admin Secretarial & PA
Course Id: DASPA/Q0001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Admin Secretarial & PA provides students with the skills required to excel in administrative support and personal assistant roles. It focuses on key areas such as office management, communication, time management, and the use of office technology, preparing graduates for a wide range of administrative and support positions in various industries.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Secretarial Practices: Role and Responsibilities of a Secretary, Types of Secretarial Services, Essential Skills for a Secretary, Professional Etiquette and Conduct, Organizational Structure and Office Hierarchy, Overview of Administrative Support, Time Management Techniques, Communication Skills for Secretaries, Legal and Ethical Responsibilities, Maintaining Confidentiality and Records.
Office Administration and Management: Basic Principles of Office Management, Office Layout and Space Planning, Managing Office Supplies and Inventory, Office Equipment and Technology Management, Effective Filing Systems and Document Control, Administrative Policies and Procedures, Handling Office Correspondence, Scheduling and Organizing Meetings, Event and Conference Management, Budgeting and Cost Control in Office Operations.
Communication and Correspondence: Effective Written Communication Skills, Business Letter Writing and Formatting, Preparing Reports and Memos, Email Etiquette and Online Communication, Telephone Etiquette and Customer Interaction, Preparing Presentations and Proposals, Drafting and Proofreading Documents, Internal and External Communication Protocols, Public Relations and Media Relations, Conflict Resolution and Handling Difficult Situations.
Time Management and Organizational Skills: Setting Priorities and Goal Setting, Time Management Tools and Techniques, Delegation and Task Management, Overcoming Procrastination, Handling Multiple Tasks Simultaneously, Maintaining Work-Life Balance, Developing an Action Plan, Handling Stress and Pressure, Use of Productivity Tools (Calendars, Spreadsheets, etc.), Managing Deadlines and Schedules.
Secretarial Support to Executives: Understanding the Role of Personal Assistant, Providing Support to Executives and Senior Managers, Managing Executive’s Calendar and Appointments, Travel and Accommodation Arrangements, Preparing Reports and Presentations for Executives, Meeting Coordination and Minute-Taking, Handling Correspondence for Senior Management, Preparing Executive Summaries, Managing Confidential Information, Acting as a Liaison Between Executives and Clients.
Office Technology and Software Applications: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Using Email and Calendar Software Effectively, Introduction to Document Management Systems, Handling Office Equipment (Fax, Printers, Photocopiers), Basics of Data Entry and Database Management, Video Conferencing and Remote Collaboration Tools, Project Management Software for Secretaries, Cloud Storage and File Sharing Solutions, Handling Virtual Offices and Remote Work, Use of Social Media for Professional Communication.
Job Opportunities after completion of Diploma in Admin Secretarial & PA course:
After completing a Diploma in Admin Secretarial & Personal Assistant (PA) program, graduates can pursue administrative, secretarial, and managerial roles across industries. The program equips them with skills in office management, communication, time management, and organizational support.
Career Options and Salary Ranges
- Personal Assistant (PA)
- Role: Assist executives with scheduling, correspondence, and task management.
- Salary Range: ₹3,00,000–₹5,00,000 per annum.
- Executive Assistant
- Role: Provide high-level administrative support to top executives.
- Salary Range: ₹4,00,000–₹7,00,000 per annum.
- Administrative Assistant
- Role: Handle clerical and administrative tasks such as document preparation and scheduling.
- Salary Range: ₹2,50,000–₹4,50,000 per annum.
- Office Manager
- Role: Oversee daily office operations, staff coordination, and resource management.
- Salary Range: ₹3,50,000–₹6,00,000 per annum.
- Receptionist
- Role: Manage front-desk operations, appointments, and visitor interactions.
- Salary Range: ₹2,00,000–₹3,50,000 per annum.
- Secretary
- Role: Maintain records, manage correspondence, and schedule meetings.
- Salary Range: ₹3,00,000–₹5,00,000 per annum.
- Project Coordinator
- Role: Assist in project planning, scheduling, and communication.
- Salary Range: ₹3,50,000–₹6,00,000 per annum.
- Event Coordinator (Corporate)
- Role: Plan and manage corporate meetings, events, and conferences.
- Salary Range: ₹3,00,000–₹5,50,000 per annum.
- HR Assistant
- Role: Support HR functions, including recruitment, scheduling, and onboarding.
- Salary Range: ₹2,50,000–₹4,50,000 per annum.
- Client Relationship Manager
- Role: Manage client interactions, correspondence, and scheduling.
- Salary Range: ₹3,50,000–₹6,00,000 per annum.
- Legal Secretary
- Role: Provide administrative support in legal firms, including document drafting and case scheduling.
- Salary Range: ₹4,00,000–₹7,00,000 per annum.
- Data Entry Operator
- Role: Maintain and update databases, records, and reports.
- Salary Range: ₹2,00,000–₹3,50,000 per annum.
- Business Support Executive
- Role: Provide operational and administrative assistance to business teams.
- Salary Range: ₹3,00,000–₹5,50,000 per annum.
- Virtual Assistant
- Role: Offer remote administrative and scheduling services to clients.
- Salary Range: ₹2,50,000–₹4,50,000 per annum.
- Office Coordinator
- Role: Ensure smooth day-to-day office operations and communication.
- Salary Range: ₹3,00,000–₹5,00,000 per annum.
Industries for Employment
- Corporate Offices
- Legal Firms
- Healthcare
- Event Management
- Educational Institutions
- Government Offices
- Non-Profit Organizations
Skills Acquired
- Office and time management
- Communication and interpersonal skills
- Scheduling and task prioritization
- Document management and filing systems
- Use of office software (MS Office, ERP tools)
Conclusion
A Diploma in Admin Secretarial & PA opens doors to diverse roles in office administration and management. Entry-level salaries range from ₹2,50,000–₹4,00,000 annually, with experienced professionals earning ₹6,00,000–₹8,00,000 or more. The demand for skilled PAs and administrative professionals ensures steady career growth.
