Description
Course Name: Certificate in Administrative Services and Public Sector Management
Course Id: CASPSM/Q1001.
Eligibility: 10+2 Grade (higher Secondary) or Equivalent.
Duration: Three Months.
Objective: A Certificate in Administrative Services and Public Sector Management course focuses on the theory, practices, and challenges faced by public administrators in the public sector. It is suitable for individuals looking to pursue a career in public administration or enhance their skills for roles in government, non-profit organizations, or public service institutions.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Public Administration: Meaning and scope of public administration, Evolution and growth of the discipline, Importance in modern government, Difference between public and private administration, Public administration in democratic setup, Role of bureaucracy, Key thinkers and theories (Woodrow Wilson, Max Weber), Relationship with political science, Approaches to public administration, Contemporary challenges.
Administrative Theories: Classical theory (Taylor, Fayol), Bureaucratic theory (Weber), Human relations theory (Elton Mayo), Behavioral and decision-making theories, Systems theory, Contingency theory, Participative management, New Public Administration (NPA), New Public Management (NPM), Comparative public administration.
Organizational Structure: Principles of organization (Hierarchy, Unity of Command), Formal and informal organizations, Line and staff agencies, Public sector undertakings, Boards and commissions, Field organizations, Centralized and decentralized structures, Ministry and department structures, Delegation and supervision, Coordination in administration.
Personnel Administration: Civil services and their classification, Recruitment and training, Promotion and service conditions, Performance appraisal systems, Motivation and morale, Code of conduct and ethics, Role of UPSC and State PSCs, Employee associations and unions, Administrative accountability, Reforms in personnel management.
Financial Administration: Budgeting and its types, Budget preparation and enactment, Execution and audit, Public expenditure and taxation, Financial committees (PAC, Estimates Committee), Role of Comptroller and Auditor General (CAG), Zero-based and performance budgeting, Financial planning and resource mobilization, Treasury and accounting systems, Fiscal federalism.
Administrative Law and Accountability: Rule of law and administrative discretion, Delegated legislation, Administrative tribunals, Right to Information (RTI) Act, Citizen’s charters, Ombudsman and Lokpal, Judicial control over administration, Legislative control mechanisms, Media and civil society, E-governance and transparency.
Job Opportunities after Certificate in Administrative Services and Public Sector Management Course:
Graduates of the Certificate in Administrative Services and Public Sector Management program can explore a variety of career options in the public and government sectors, as well as non-governmental organizations (NGOs) and international agencies. Some potential career paths include:
- Government Officer (Civil Services)
- Public Administration Consultant
- Policy Analyst
- Urban Planner
- Public Relations Officer
- Municipal/Local Government Administrator
- Project Manager (Government Projects)
- Public Sector Undertaking (PSU) Executive
- NGO Coordinator/Manager
- Researcher/Academic in Public Administration
- Public Affairs Specialist
- Social Welfare Officer
These roles are available in government departments, public sector undertakings, NGOs, think tanks, research institutions, international organizations (such as the UN), and various public service-oriented bodies. Graduates can work in policy planning, governance, administration, and community development.
The salary range for graduates of the Certificate in Administrative Services and Public Sector Management can vary depending on the sector (government, public, private, or NGO) and role, as well as the level of experience. Here’s a general overview:
- Entry-level (0–2 years): ₹3–6 LPA
- With Experience (3–5 years): ₹6–12 LPA
- Senior-level (5+ years): ₹12–20 LPA or more, especially for roles in senior government administration or policy advisory positions
In the public sector (government jobs), salaries are often fixed and may also include allowances, bonuses, and benefits. Roles in NGOs or international organizations may offer competitive salaries depending on the location and scale of the organization. Senior roles in policy-making, research, or as administrators in large public organizations tend to have higher earning potential.