Description
Course Name: Banking & Financial Operations Excellence Course
Course Id: BFOEC/Q1001.
Eligibility: 10+2 (higher Secondary) or equivalent.
Objective:
- To equip students with the essential skills and knowledge to handle banking operations, customer services, and financial transactions efficiently.
- To develop expertise in managing different types of banking products, understanding financial regulations, and ensuring compliance with industry standards.
- To prepare students for managerial roles in banking operations, including branch management, loan processing, and risk management.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Banking and Financial Systems: Overview of banking sector in India, Types of banks (public, private, cooperative), Functions of commercial banks, Role of RBI and regulatory framework, Financial institutions and intermediaries, Banking products and services, Types of bank accounts, Recent trends in digital banking, Financial inclusion and priority sector lending, Basel norms and risk management.
Core Banking Operations and Services: Opening and closing of bank accounts, KYC norms and documentation, Deposits and withdrawals process, Cheque clearing and MICR, Fund transfers (RTGS, NEFT, IMPS, UPI), ATM and POS operations, Account reconciliation and balancing, Customer service and grievance redressal, Dormant and NPA accounts handling, Audit and compliance in banking operations.
Financial Products and Investment Services: Overview of financial instruments, Fixed deposits and recurring deposits, Mutual funds and SIPs, Insurance products and bancassurance, Stock market basics and trading, Demat and trading account operations, Bonds, debentures, and government securities, Pension schemes (NPS, EPF), Gold investment and sovereign gold bonds, Tax saving instruments and financial planning.
Credit, Loans, and Risk Management: Types of loans (personal, home, vehicle, education), Loan processing and documentation, Credit appraisal techniques, Credit score and CIBIL report analysis, Risk assessment and mitigation, Collateral and mortgage handling, Loan disbursement and recovery, Interest calculation and EMI structure, NPA management and restructuring, Legal aspects of lending.
Digital Banking and Financial Technologies (FinTech): Internet banking and mobile banking, Digital wallets and payment apps, Cybersecurity in digital finance, Blockchain and its impact on banking, Artificial intelligence in banking services, Chatbots and automation in operations, Core banking software overview, FinTech startups and innovations, Regulatory sandbox and digital compliance, Future trends in banking technology.
Professional Development and Career Readiness: Banking and financial sector career paths, Resume writing and interview preparation, Soft skills and communication in banking, Customer relationship management, Ethics and integrity in financial operations, Time and stress management at workplace, Workplace professionalism and teamwork, Handling sales targets and pressure, Certifications and exams in banking, Case studies and practical assignments.
Job Opportunities after completion of Banking & Financial Operations Excellence Course course:
Graduates of the Banking & Financial Operations Excellence Course are equipped with skills in banking processes, financial management, risk assessment, customer service, and regulatory compliance. This qualification prepares professionals for roles in banks, NBFCs, and financial institutions.
Career Options and Salary Range
1. Banking Operations Executive
- Role: Handle daily banking operations like account management, transactions, and compliance.
- Salary: ₹3–₹5 LPA; experienced executives earn ₹6–₹8 LPA.
2. Relationship Manager
- Role: Manage customer relationships, cross-sell banking products, and handle high-net-worth clients.
- Salary: ₹4–₹7 LPA; senior managers earn ₹8–₹12 LPA.
3. Branch Manager
- Role: Oversee branch operations, staff, and customer service.
- Salary: ₹6–₹12 LPA; experienced managers earn ₹15–₹20 LPA.
4. Credit Analyst
- Role: Assess creditworthiness of individuals and businesses for loan approvals.
- Salary: ₹5–₹8 LPA; experienced analysts earn ₹10–₹15 LPA.
5. Risk Manager
- Role: Identify and mitigate financial and operational risks in banking operations.
- Salary: ₹6–₹10 LPA; senior roles earn ₹12–₹18 LPA.
6. Customer Service Manager
- Role: Handle customer grievances, queries, and improve service delivery.
- Salary: ₹4–₹7 LPA; experienced managers earn ₹8–₹12 LPA.
7. Investment Banking Associate
- Role: Work on mergers, acquisitions, and capital raising activities.
- Salary: ₹8–₹12 LPA; experienced associates earn ₹15–₹25 LPA.
8. Treasury Manager
- Role: Manage cash flow, investments, and liquidity for the bank.
- Salary: ₹7–₹12 LPA; senior roles earn ₹15–₹20 LPA.
9. Loan Officer
- Role: Process loan applications, verify documents, and handle disbursements.
- Salary: ₹3–₹6 LPA; experienced officers earn ₹8–₹12 LPA.
10. Compliance Officer
- Role: Ensure adherence to banking regulations and internal policies.
- Salary: ₹5–₹8 LPA; senior officers earn ₹10–₹15 LPA.
11. Operations Manager
- Role: Oversee backend banking processes, team management, and process improvement.
- Salary: ₹6–₹10 LPA; senior roles earn ₹12–₹18 LPA.
12. Wealth Manager
- Role: Advise clients on investments, savings, and wealth management strategies.
- Salary: ₹5–₹10 LPA; experienced managers earn ₹12–₹20 LPA.
13. Banking Analyst
- Role: Analyze financial data, market trends, and bank performance.
- Salary: ₹4–₹8 LPA; senior analysts earn ₹10–₹15 LPA.
14. Payment Processing Specialist
- Role: Handle electronic transactions, fund transfers, and payment systems.
- Salary: ₹3–₹6 LPA; senior specialists earn ₹8–₹12 LPA.
15. Financial Advisor
- Role: Guide clients on banking products, insurance, and investments.
- Salary: ₹4–₹7 LPA; experienced advisors earn ₹10–₹15 LPA.
Salary Growth Overview
- Entry-level: ₹3–₹6 LPA
- Mid-level: ₹6–₹12 LPA
- Senior-level: ₹12–₹25+ LPA
Salaries vary based on the institution (public sector, private sector, or multinational banks), location, and experience. Private and multinational banks generally offer higher pay scales and faster career growth.