Description
Course Name: Advanced Diploma in Hotel Business Management
Course Id: ADHBM/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: The Advanced Diploma in Hotel Business Management is an ideal course for those who wish to pursue a managerial or leadership career in the hospitality industry. With a focus on hotel operations, customer service, marketing, financial management, and human resources, this program prepares students to manage the complexities of running a hotel business and provide exceptional guest experiences.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:
Introduction to Hotel Business Management: Overview of the Hospitality Industry, Types of Hotels and Their Operations, Organizational Structure of a Hotel, Key Departments in Hotel Management, Role of a Hotel Manager, Importance of Customer Service, Trends in the Hospitality Industry, Challenges in Hotel Business Management.
Food and Beverage Management: Types of Food Service Operations, Restaurant and Bar Management, Menu Planning and Cost Control, Food Safety and Hygiene Standards, Beverage Management and Mixology, Catering and Banquet Operations, Customer Service in F&B, Emerging Trends in the F&B Industry.
Housekeeping and Facility Management: Housekeeping Procedures and Standards, Room Cleaning and Maintenance, Laundry and Linen Management, Inventory Control and Supplies, Safety and Security Measures, Sustainable Housekeeping Practices, Pest Control and Hygiene Maintenance, Staff Training and Supervision.
Marketing and Sales in the Hotel Industry: Hospitality Marketing Strategies, Online and Offline Promotion, Branding and Positioning of Hotels, Customer Relationship Management (CRM), Role of Social Media in Hotel Marketing, Revenue Generation Strategies, Understanding Consumer Behavior, Sales Techniques and Negotiation.
Financial Management in Hotels: Hotel Budgeting and Forecasting, Cost Control and Expense Management, Financial Statements and Reports, Pricing Strategies and Revenue Management, Profitability and Break-even Analysis, Payroll and Labor Cost Management, Investment and Funding for Hotels, Taxation and Legal Compliance in the Hospitality Industry.
Hotel Entrepreneurship and Business Development: Starting a Hotel Business, Feasibility Studies and Business Planning, Hotel Design and Infrastructure Planning, Licensing and Legal Requirements, Franchise vs. Independent Hotel Business, Risk Management in Hotel Operations, Sustainable and Green Hotel Practices, Innovation and Future Trends in the Hospitality Industry.
job Opportunities after completion of Advanced Diploma in Hotel Business Management course:
After the successful completion of the Advanced Diploma in Hotel Business Management program, graduates are equipped with comprehensive knowledge and skills in hotel operations, business management, marketing, and customer service, making them eligible for a wide range of career opportunities in the hospitality industry.
Career Options After Completing the Advanced Diploma in Hotel Business Management:
- Hotel Manager:
- As a hotel manager, you will oversee all aspects of hotel operations, including guest services, staff management, and ensuring that the hotel meets its financial and service goals. This is a leadership role that requires effective management and operational skills.
- Operations Manager:
- Responsible for managing the day-to-day operations of the hotel, including coordinating departments such as front desk, housekeeping, food and beverage, and maintenance, to ensure smooth and efficient functioning.
- Front Office Manager:
- The front office manager supervises the front desk team, ensuring excellent guest service and overseeing reservations, check-ins, check-outs, and addressing guest complaints or requests.
- Sales and Marketing Manager:
- In charge of promoting the hotel’s services, developing marketing strategies, and building relationships with travel agents, corporate clients, and individual guests to drive sales and increase bookings.
- Revenue Manager:
- A revenue manager maximizes hotel profits by forecasting demand, adjusting room rates based on occupancy, and implementing pricing strategies. They work closely with the sales and marketing team to optimize pricing and sales.
- Food and Beverage Manager:
- This role involves overseeing the food and beverage operations of the hotel, ensuring that high-quality food and beverages are served, managing restaurant and catering services, and maintaining customer satisfaction.
- Housekeeping Manager:
- Responsible for maintaining cleanliness and upkeep of the hotel’s rooms and public areas. The housekeeping manager oversees housekeeping staff, ensures adherence to hygiene standards, and manages inventory and supplies.
- Event Manager:
- Specializes in organizing events such as conferences, weddings, banquets, and corporate meetings hosted at the hotel. Event managers are responsible for planning, coordinating logistics, and ensuring events run smoothly.
- Guest Relations Manager:
- Ensures that guests have an exceptional experience by providing personalized services, addressing guest concerns, and building long-term customer relationships.
- Human Resources Manager:
- Manages staffing, recruitment, training, and employee relations in the hotel. This role involves ensuring that the hotel has the right team to deliver excellent customer service.
- Hotel Consultant:
- Professionals with expertise in hotel management may provide advisory services to hotel owners, helping them improve operations, streamline services, and boost profitability.
- Marketing Executive in Hospitality:
- In this role, you would help develop and execute marketing campaigns specifically targeted to hotel clients. You would focus on both digital and traditional marketing to attract more customers to the hotel.
- Tourism Manager:
- Responsible for overseeing tours, excursion planning, and coordination for guests, ensuring they enjoy local attractions, activities, and excursions.
- Spa and Wellness Manager:
- For hotels with spa and wellness centers, the spa and wellness manager oversees operations, customer service, and product offerings, focusing on customer relaxation and well-being.
- Reservation Manager:
- In charge of managing room bookings and reservations, working closely with the front desk and sales teams to ensure maximum occupancy and guest satisfaction.
- Banquet Sales Manager:
- Works with clients to arrange events like weddings, conferences, and other large gatherings, negotiating contracts, and ensuring that events are successful and profitable for the hotel.
- Bar Manager:
- Oversees the bar and beverage services, ensuring the smooth operation of the bar, managing inventory, and delivering excellent customer service.
- Travel Agent or Tour Operator (Specializing in Hotels):
- Many graduates may choose to work as travel agents or tour operators specializing in hotel bookings, helping clients choose and arrange accommodation at various locations.
- Hospitality Trainer:
- Experienced graduates can become trainers or educators in hospitality institutes, teaching new generations of hotel business professionals.
- Franchise Development Manager:
- In large hotel chains, the franchise development manager helps grow the business by acquiring new hotel locations for franchising and ensuring they meet the standards of the brand.
- Operations Coordinator in International Hotel Chains:
- As an operations coordinator, you would support international hotel chains, ensuring that operations in different locations align with corporate goals and standards.
- Hotel Project Manager:
- For hotel construction or renovation projects, a project manager oversees all aspects, from initial design to completion, ensuring that the project stays within budget and meets the brand’s standards.
- Cruise Line Hospitality Management:
- Some hotel management graduates may work in the hospitality industry aboard cruise ships, managing guest services, food and beverage, entertainment, and other cruise-related services.
Salary Range:
Salaries in the hotel business management field vary depending on the role, location, and level of experience. Below are estimated salary ranges for various positions:
- Entry-Level Roles (0–2 years experience):
- Salary Range: ₹2.5 – ₹5 LPA
- Roles like hotel receptionist, junior front office executive, or housekeeping assistant generally fall within this range.
- Mid-Level Roles (3–5 years experience):
- Salary Range: ₹5 – ₹10 LPA
- For positions like sales and marketing manager, operations manager, and food and beverage manager, salaries can fall within this range with a few years of experience.
- Senior-Level Roles (5+ years experience):
- Salary Range: ₹10 – ₹20 LPA
- For senior roles such as hotel manager, revenue manager, and human resources manager, the salary range can reach this level, particularly in large hotel chains or luxury hotels.
- Specialized Roles (Leadership/Executive-Level):
- Salary Range: ₹20 LPA and above
- High-level managerial roles or roles in top luxury or international hotel chains (such as general managers, regional managers, or hotel consultants) can exceed ₹20 LPA.
- Freelance or Consulting:
- Salary Range: Variable
- For independent consultants or entrepreneurs in hospitality management, income can vary based on the type of business, number of clients, and contracts secured, with potential earnings ranging from ₹15 LPA to ₹30 LPA or more depending on expertise.
Key Industries for Career Opportunities:
- Hotels & Resorts: Large hotel chains, boutique hotels, resorts, and luxury hotels.
- Event Management Companies: Firms that specialize in planning and coordinating events, conferences, weddings, and other gatherings.
- Cruise Lines: Hospitality management positions within the cruise industry.
- Travel & Tourism Agencies: Agencies specializing in tours, travel packages, and hotel reservations.
- Corporate Enterprises: Large companies with internal hotels or conference facilities, often requiring specialized management.
- Tourism Boards & Government Tourism Departments: Promoting tourism and managing hospitality services at a regional or national level.
- Restaurant & Catering Services: Some graduates may focus on the food and beverage side of the hotel business, managing or consulting for restaurants and catering services.
Conclusion:
The Advanced Diploma in Hotel Business Management opens up a wide array of career opportunities in the global hospitality industry. Graduates are well-positioned for leadership roles across a variety of domains such as hotel operations, marketing, event planning, customer relations, and more. The hospitality industry is diverse and continually growing, making this program an excellent pathway for those interested in a rewarding career with opportunities for advancement both locally and internationally.