Certificate in Quality Manager

Description

Certification Name: Certificate in Quality Manager

Course Id: CQM/Q0001.

Eligibility: Graduation or Equivalent.

Objective: The Certified Quality Manager course is designed to develop the leadership and managerial skills required to plan, control, and improve organizational quality systems. The course prepares professionals to lead and champion process-improvement initiatives, manage cross-functional teams, and align quality goals with business objectives.

Duration: Three Month.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

Marking System:
S.No.	No. of Questions			Marks Each Question		Total Marks
1	10			5		50
2	5			4		20
3	5			3		15
4	5			2		10
5	5			1		5
	30					100
How Students will be Graded:
S.No.		Marks	Grade
1		91-100	O (Outstanding)
2		81-90	A+ (Excellent)
3		71-80	A (Very Good)
4		61-70	B (Good)
5		51-60	C (Average)
6		40-50	P (Pass)
7		0-40	F (Fail)

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Assessment Modules:

Module 1: Quality Management Principles: Quality definitions and evolution, Quality philosophies (Deming, Juran, Crosby), Quality management systems and standards (ISO 9001, TQM), Organizational culture and leadership in quality, Customer-focused quality management, Ethics and social responsibility in quality

Module 2: Strategic Planning and Deployment: Strategic planning models and tools, Vision, mission, and values alignment, SWOT analysis and risk assessment, Policy deployment (Hoshin Kanri), Performance measurement systems, Change management and organizational alignment

Module 3: Quality Management Tools: Seven basic quality tools (Pareto, Ishikawa, etc.), Advanced quality tools (DOE, QFD, FMEA), Statistical process control (SPC), Root cause analysis and problem solving, Lean and Six Sigma methodologies, Benchmarking and best practices

Module 4: Customer-Focused Organizations: Customer identification and segmentation, Voice of the customer (VOC) collection and analysis, Customer relationship management (CRM), Customer satisfaction measurement, Complaint management and resolution, Customer loyalty and retention strategies

Module 5: Supply Chain and Process Management: Process management concepts and mapping, Supplier selection and evaluation, Supply chain quality risks and mitigation, Procurement and contract management, Outsourcing and partnerships, Inventory and logistics quality control

Module 6: Measurement, Analysis, and Continuous Improvement: Performance metrics and KPIs, Data collection and validation, Data analysis and interpretation, Auditing and assessment techniques, Continuous improvement models (PDCA, Kaizen), Reporting, dashboards, and quality documentation