Description

Course Name: Diploma in Office Practice Management
Course Id: DOPM/Q1001.
Education Qualification: 12th Pass.

Duration: 370 Hrs.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will receive Study Material on your email id.

Step 7- After Completion of Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

Benefits of Certification:

Government Authorized Assessment Agency Certification.
Certificate Valid for Lifetime.
Lifetime Verification of Certificate.
Free Job Assistance as per your Interest Area.

Syllabus

Diploma in Office Practice Management

Introduction to Management

Introduction to Management – Meaning – Definition – Importance – Nature and Scope of Management – Art or Science – Management and Administration Functions – Levels of Management – Contributions by F.W. Taylor and Henri Fayal, Planning – Nature, Importance Characteristics – Steps in Planning – type of planning – components – MBO – Policies – Procedures and Methods – Nature and Types of Policies, Direction – Nature and Purpose – Importance of Direction – Written vs. Oral Directives – Techniques of Direction. Motivation – Significance – Theories of Motivation (Maslow’s and McGregor’s) Communication process – Types – Barriers – Effective Communication – Leadership – Significance – Styles of leadership: Autocratic, Democratic, Bureaucratic, coercive, Transactional, Transformational and Laissez-faire, Concept of management, nature of management, functions of management, process of management, managerial skills, levels and types of managements, evolution of management thoughts. Meaning and Importance of controlling – Relationship between Planning and Controlling – Control Process – Characteristics of Good control System, Co-ordination – Need – Type and Techniques Problems in Coordination – Impact of Coordination Requisites for excellent Co-ordination.

Management Principles and Applications

Nature and Significance of Management Managerial Skills and Roles of Managers Evolution of Management Thought, Managerial Planning Management by Objectives Decision Making, Principles of Organizing: Organizing Principles Delegation of Authority and Responsibility Centralization and Decentralization, Directing, Controlling & Recent Trends: Direction: Motivation, Communication and Leadership Controlling Tools and Techniques Recent Trends in Management, Planning – Nature, Importance Characteristics – Steps in Planning – type of planning – components – MBO – Policies – Procedures and Methods – Nature and Types of Policies.

Office Management

Introduction to Office Management: Modern Office: An Overview Modern Office Functions Office Accommodation and Environment, Record Maintenance, Correspondence & Mail Services: Office Correspondence and Mail Services, Record Maintenance/ Management, Office Maintenance and Stationary: Office Machines and Equipments, Office Stationary and Supplies, Office Supervision and Control: Characteristics of Supervisor and His Role Functions of Supervisor Controlling Tools & Techniques of Supervision, Direction – Nature and Purpose – Importance of Direction – Written vs. Oral Directives – Techniques of Direction Motivation – Significance – Theories of Motivation.

Communication and Soft Skills

Essentials of Communication: Introduction to Business Communication, Business Communication Process, Business Communication and Presentations: Oral and Written Communication Business Presentations, Etiquettes and Body Language: Introduction to Business Etiquettes Classification of Business Etiquettes Body Language, Resume Writing and Interview Skills: Preparing C.V. / Resume Unit – Interview Skills and Techniques, Introducing soft skills and effective communication, Behavioral Skills, Stress Management, E-office management, tools and tactics, Mailing services and Internet skilling.

Management Accounting

Management Accounting – Meaning – Definitions – Nature – Scope – Objectives – Functions – Tools and techniques – Limitations. Financial statements – Meaning – Types – Techniques or tools of financial Analysis – Comparative Statements – Trend Analysis – Common size statements (Simple problems), Introduction – Meaning – Nature – Limitations – Classifications of Ratios – Analysis of short term financial position – Analysis of long-term financial position, Meaning – Flow of Funds – Meaning & Concept of Funds flow statement – Limitations – Schedule of changes in working capital – Funds from operation – Procedure of preparing Funds flow statement (Simple problems on Funds flow and working capital).

Accounting and Finance

Introduction to Finance: Introduction to Finance Basic Terminologies of Finance Principles of Finance, Introduction to Accounting: Sources of Finance Basic Terminologies of Accounting Principles of Accounting, Financial Accounting: Financial Accounting & its Applications Preparation of Financial Statements Depreciation Methods and Techniques, Financial Analysis: Financial Statements Analysis Ratio Analysis and Trend Analysis Comparative and Common Size Statement, Partnership Accounting: Partnership: An Introduction Appropriation of Profits Admission of a Partner, Company Accounts: Company: An Introduction Issue of Shares Forfeiture of share.