Description
Course Name: Diploma in Franchise and Operation Management
Course Id: DFOM/Q1001.
Education Qualification: 12th Pass.
Duration: 370 Hrs.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will receive Study Material on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes in each Module.
No. of Questions- 30. (Multiple Choice Questions) in each Module.
Maximum Marks- 600, Passing Marks- 40%.
There is No Negative marking in this module.
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Diploma In Franchise and Operation Management
Introduction to Franchise
Introduction – Franchising Meaning – Scope of Franchising – History of Franchising – Types of Franchise Business – Advantages of Franchisee – Disadvantages of Franchisee – Advantages of Franchisor – Disadvantages of Franchisor, Knowledge on basics of franchising concepts, Understand the franchisor operations process and explaining the Franchisor Market Process, Location & Site Selection process, Applying franchise information systems and understanding legal formalities.
Franchise Operation Process, Market Process & Location
Introduction – Business Plan – Operations Process –Recognising Franchising Opportunities – Investigating Franchise Opportunities – Assessing Franchise Feasibility – Orientation – Franchise Approval – Site Selection & Approval – Franchise Opening. Market Process & Selling – Selling Principles – Marketing Research – Introduction – Location Selection – Key Factors to Consider While Selecting Franchise Location – Franchisee Key Concerns – Franchisors Key Concerns.
Franchisor Information System & Legal Aspects
Introduction – Process of Information Systems – Characteristics of Good Information Systems in Franchising – Need of Information Systems in Franchising – Franchisee Legal Documents – Intellectual Property Rights – Trademarks – Legal Action – Copy Rights – Patents – Trade Secrets – Ten Ways to Protect Franchise’s Trade Secrets, various types of Franchising concept, various advantages and disadvantages of Franchising, Intellectual Property Rights with reference to Franchising., information systems in Franchising.
Understanding operations management & Planning
Scope characteristics of modern operations functions – recent trends in production / operations management, define operations management and underpinning concepts, understand the concept of the 4Vs, apply the five operations objectives internally and externally, understand the contribution made by operations to organizational performance, Demand forecasting – capacity planning – capacity requirement planning – facility location – facility layout – Resource aggregate planning – Material requirements planning – Manufacturing resource planning – Economic Batch quantity.
Inventory management & Production planning
Importance of inventory and inventory management, understand how organizations monitor inventory performance, select and apply appropriate inventory control models to improve inventory performance, understand strategies for managing stock replenishment, critically evaluate strategies for inventory control, Understanding the impact of order quantity on inventory turns, Introduction – Control Measures – Time study, Work study, Method study, Job Evaluation, Job Allocation (Assignment Technique), Scheduling Queuing Models, Simulation and Line Balancing – Optimum Allocation of resources – Lean Operations – JIT – Transportation Model and Linear Programming Technique (Formulation of equations only).
Quality methodologies
Recognize the role of quality in operations management, apply the gap model to your own organization, critically evaluate quality costs and their impact on an organization, understand quality methodologies, importance of quality, Involvement of everyone for successful improvement, Measurement techniques of productivity index, productivity of employee, productivity of materials, productivity of management resources, productivity of other factors – productivity improving methods – TQM basic tools and certification – ISO standards basics.